Safety & Trust

Safety & Standards: the Maison Chevalier Prestige commitment

Since 1983, the safety of a private chauffeur in Paris has been the foundation of our prestige house. Every vetted VTC chauffeur, every vehicle in our fleet and every confidentiality protocol meets measurable standards, designed to deliver secure VIP transport in Paris with complete peace of mind. This page sets out our concrete guarantees regarding selection, maintenance, discretion, insurance and round-the-clock operations.

100%

Chauffeurs with a clean record (bulletin n°2)

24/7

Operations centre & flight tracking

≤6 ans

Maximum age of fleet vehicles

Client data shared with third parties

Rigorous selection and vetting of our chauffeurs

Every vetted chauffeur in Paris joining Maison Chevalier Prestige holds a valid professional VTC licence and provides a clean criminal record (bulletin n°2). We require a medical fitness assessment, proven experience and fluent English for our international clientele. The safety of a private chauffeur in Paris rests on this demanding screening, reinforced by ongoing training in VIP hospitality and defensive driving. No chauffeur takes the wheel without meeting every one of these criteria.

Maintenance and technical inspection of an exceptional fleet

Our fleet of fewer than 9 seats (Mercedes S-Class, all-electric EQS Crit'Air 0, V-Class, 8-seat VIP Sprinter, BMW i7, E-Class, EQV) is renewed to remain under 6 years old. Each vehicle follows a manufacturer service programme and a strict technical inspection, ensuring reliability and absolute safety. Secure VIP transport in Paris begins with impeccable vehicles maintained to the highest standards. Cleanliness, interior hygiene and the proper functioning of comfort equipment are verified before every journey.

Absolute discretion, confidentiality and data protection

Discretion lies at the heart of our role as a discreet chauffeur and of the confidentiality we owe every client. Our chauffeurs and staff are bound by a non-disclosure agreement (NDA) and trained to the strictest reserve. Your personal data and itineraries are handled in full compliance with the GDPR, stored in encrypted form and never shared with third parties. Public figures, executives and families enjoy rigorous protection of their privacy on every journey.

Comprehensive insurance: motor and professional liability

Every journey is covered by motor third-party liability insurance and professional liability insurance tailored to premium passenger transport. As a member of the NLA (National Limousine Association), we apply the international standards of secure luxury transport. This dual protection guarantees your peace of mind, for you and your passengers, in all circumstances. Our insurance certificates are available on request for corporate clients and concierge partners.

24/7 operations: flight tracking and operations centre

Our operations centre is staffed 24/7 to guarantee the punctuality and continuity of every assignment. We track flights in real time so transfers can be adjusted for early or delayed arrivals, with no extra charge and no stress. A backup vehicle and a replacement chauffeur can be deployed immediately to handle any contingency. This rigorous setup makes reliability a permanent guarantee, day and night.

Smooth driving and mastered road safety

Our experienced chauffeurs practise smooth, anticipatory driving that ensures both comfort and safety for discerning passengers. Mastery of Paris routes, scrupulous compliance with traffic regulations and calm handling of congestion define our signature. Every journey is designed to combine elegance, fluidity and absolute serenity. Road safety is never a compromise: it is the very condition of a prestige service.

Frequently asked questions

How do you vet your private chauffeurs in Paris?

Every chauffeur holds a valid professional VTC licence, a clean criminal record (bulletin n°2) and a medical fitness check. We also assess their experience and English level, and provide ongoing training.

Are your vehicles recent and inspected?

Yes. Our fleet is kept under 6 years old, with manufacturer servicing and strict technical inspections. Each vehicle is checked before every journey to ensure safety, reliability and comfort.

How do you guarantee the confidentiality of my journeys?

Our chauffeurs and staff are bound by a non-disclosure agreement (NDA). Your data and itineraries are handled under the GDPR, encrypted and never shared with third parties, for absolute discretion.

What insurance covers my journeys?

Every journey is covered by motor third-party liability and dedicated professional liability insurance for passenger transport. Certificates are available on request for corporate clients.

What happens if my flight is delayed or something goes wrong?

Our 24/7 operations centre tracks your flight in real time and adjusts the schedule at no extra cost. If an issue arises, a backup vehicle and replacement chauffeur can be deployed immediately.

Travel in complete peace of mind

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