Privacy Policy

The data controller for personal data is:

For any questions regarding the protection of your personal data, you may contact our Data Protection Officer:

In the course of our services, we may collect the following data:

Identification data

• Surname and first name
• Email address
• Telephone number
• Postal address (where applicable)
• Company name and role (corporate clients)

Booking data

• Dates, times and locations for pick-up and destination
• Flight number (airport transfers)
• Number of passengers
• Vehicle requested
• Special instructions

Browsing data

• IP address
• Browser type and operating system
• Pages viewed and visit duration
• Cookies (see our Cookie Policy)

• Client data: 3 years from the last service or last contact.
• Invoicing data: 10 years in accordance with accounting and tax obligations.
• Browsing data: Maximum 13 months in accordance with CNIL recommendations.
• Cookie consent: 6 months, renewable.

Beyond these periods, data is deleted or irreversibly anonymised.

Your personal data may be shared with the following recipients, strictly as necessary to fulfil the purposes described above:

• Authorised staff of Maison Chevalier Prestige S.A.S.
• Our chauffeurs, limited to data strictly necessary for the service
• Our technical subcontractors (web host, payment provider)
• Competent authorities, upon judicial requisition

As a general rule, your personal data is hosted and processed within the European Union. Should a transfer to a third country become necessary, it would be governed by appropriate safeguards (EU Commission standard contractual clauses, adequacy decision or approved certification mechanism).

Under the GDPR, you benefit from the following rights:

• Right of access (Art. 15) — Obtain confirmation of processing and a copy of your data.
• Right to rectification (Art. 16) — Have inaccurate or incomplete data corrected.
• Right to erasure (Art. 17) — Request the deletion of your data.
• Right to restriction (Art. 18) — Restrict the processing of your data.
• Right to portability (Art. 20) — Receive your data in a structured format.
• Right to object (Art. 21) — Object to processing on legitimate grounds.
• Right to withdraw consent (Art. 7.3) — Withdraw your consent at any time.
• Post-mortem directives — Set directives regarding the storage and disclosure of your data after your death.

To exercise these rights, send your request to: [email protected], together with proof of identity. We will respond within one month.

If you are unsatisfied, you may lodge a complaint with the CNIL: www.cnil.fr.

This website uses cookies to ensure its proper functioning and, with your consent, for traffic analysis. For comprehensive information about the cookies used and how to manage your preferences, please refer to our Cookie Policy.

Maison Chevalier Prestige S.A.S. implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure, including:

• Encrypted communications (HTTPS / TLS)
• Data access restricted on a need-to-know basis
• Regular, secure backups
• Regular system and software updates